Profile

There are significant changes in the business and technology as advances in technologies in recent times grows. A successful business planning must be driven from a strong use cases, tap on areas with high demands and must make sense. This would require a business to re-learn their existing process in order to engage better with customers whether for telecommunication, banking, oil and gas, transportation, agriculture or gaming. 

We, at Primalcom, are a team who are seriously interested in how the business process and technology will change the way we connect, communicate and interact. Our goal is to create seamless data experience solutions to help businesses achieve their sales, consumer engagement/loyalty and business operations.

In contrast to competing vendors who are concerned only with technology, Primalcom is focused on helping customers achieve key business objectives: managing assets, improving service levels and increasing productivity.

• Business Challenges
  

  • Maximizing Revenues
    
  • Reducing Downtime
    
  • Increasing Productivity
    
  •  Increasing Efficiency
    
  • Increasing ROI
    
  • Ensuring Service Level Agreements (SLAs)
    
  • Detecting Problems Before They Occur
    
  • Increasing Availability
    
  • Mobilizing Your Workforce
    
  • Empowering Staff

  Management Challenges

  
  

  • Maximizing Your IT Budget
    
  • Reducing IT Expenditures
    
  • Availability Reports
    
  • SLA Reports

  IT Challenges

  
  

  • Capacity Planning
    
  • Performance Monitoring
    
  • Change Management
    
  • Cloud Computing Virtualization
    
  • High Availability
    
  • Failover
    
  • Scalability
    
  • Distributed Monitoring
    
  • Remote Management
    
  • Support
    
  • Training
    
  • Certification

  
  

  Compliance Compliance
  

  • HIPPA Compliance
    
  • SOX Compliance
  Problem Remediation
  
  Detecting Failures Alerting and Notifications Automatically Restarting Services Automatically Restarting Applications Automatically Restarting Servers Scheduled Downtime Knowledge Sharing and Collaboration
  

• Website Monitoring
  

  • Website Monitoring
    
  • Web Application Monitoring
    
  • Web Transaction Monitoring
    
  • Website Defacement Detection
    
  • Website Hijack Detection
    
  • Website Content Monitoring
    
  • Website Performance Monitoring
    
  • URL Monitoring
    
  • HTTP Monitoring
    
  • SSL Certificate Monitoring

  Database Monitoring
  

  • MySQL Monitoring
    
  • Postgres Monitoring
    
  • Oracle Monitoring
    
  • DB2 Monitoring
    
  • Microsoft SQL Server (MSSQL) Monitoring

  Protocol Monitoring
  

  • HTTP
    
  • DNS
    
  • FTP
    
  • SNMP
    
  • SMTP
    
  • SSH
    
  • LDAP
    
  • IMAP
    
  • POP
    
  • ICMP
    
  • DHCP
    
  • IPMI Monitoring

  Operating System Monitoring
  

  • Server Monitoring
  • Windows Monitoring
    
  • Linux
    
  • UNIX
    
  • Solaris
    
  • AIX 
  • HP-UX 
  • RHEL
    
  • Ubuntu
    
  • Debian
    
  • CentOS
    
  • Fedora
    
  • SuSE Monitoring

  Windows Server Monitoring
  

• Windows Event Log Monitoring 
• Windows Service Monitoring 
• Windows Process Monitoring 
• Restarting Windows Services 
• Exchange 2000/2003/2007/2010 Monitoring 
• Active Directory Monitoring 
• IIS Monitoring 
• Performance Counter Monitoring 
• WMI Monitoring 
• SQL Server Monitoring
  
• Windows Agents
  

• Application Monitoring
  

  • Windows Service Monitoring
    
  • Windows Process Monitoring
    
  •  Unix Service Monitoring
    
  • Unix Process Monitoring
    
  • Linux Service Monitoring
  • Linux Process Monitoring
    
  • Web Application Monitoring
    
  • Web Transaction Monitoring

  
  

  Application Server Monitoring
  

  • JBOSS Monitoring
    
  • Websphere Monitoring
    
  • Weblogic Monitoring
    
  • ActiveMQ Monitoring
    
  • Tomcat Monitoring
    
  • Java Monitoring
    
  • JMX Monitoring

  Managed Service Providers
  

  • Multi-Tenancy Remote Monitoring
    
  • Remote Management
    
  • Passive Checks
    
  • Scalability
    
  • Distributed Monitoring

  Environmental Monitoring
  

  • Temperature Monitoring
    
  • Humidity Monitoring
    
  • Illumination Monitoring
    
  • Fire and Smoke Monitoring
    
  • Water Monitoring
    
  • Dry Contact Monitoring
    
  • IPMI Monitoring

  Power Monitoring
  

  • UPS Monitoring
    
  • APC Monitoring Powerware Monitoring
    
  • Chloride Monitoring
    
  • Tripp Lite Monitoring

Storage Monitoring

• Filesystem Monitoring
• File Monitoring
  
• Directory Monitoring
  
• NAS
  
• SAN
  
• NetApp
  
• EMC
  
• Amazon S3
  
• RAID Array
  
• RAID Controller
  
• Disk
  
• Hard Drive
  
• S.M.A.R.T. (SMART) Monitoring
  



• • Email Monitoring
    

    • Email Delivery Monitoring
      
    • Exchange Monitoring
      
    • Postfix Monitoring
      
    • Dovecot Monitoring
      
    • Sendmail Monitoring
      
    • SMTP Monitoring
      
    • IMAP Monitoring
      
    • POP Monitoring

    Cloud Computing
    

    • Amazon Monitoring
      
    • AWS Monitoring
      
    • EC2 Monitoring
      
    • S3 Monitoring
  • Virtualization
    
    • Virtual Machine Monitoring
      
    • Change Management
      
    • VMware Monitoring
      
    • ESX Monitoring
      
    • vSphere Monitoring
      
    • vCenter Monitoring
      
    • Xen Monitoring
      
    • LVM Monitorings

    Network Technologies
    

  • SNMP Monitoring
    

  • SNMP Trap Management
    

  • WMI Monitoring

  Monitoring Technologies
  

  • Auto-Discovery
    
  • Passive Checks
    
  • Active Checks
    
  • Distributed Monitoring
    
  • Remote Monitoring
    
  • Federated Monitoring
    
  • Agent Based Monitoring
    
  • Agentless Monitoring
    
  • Monitoring Plugins
  Notifications
  
• Email Notifications
  
• SMS and Mobile Notifications
  
• Custom Notifications
  

Notification

• Timeperiods
  
• On-Call
  
• Rotation
  
• Alerting
  
• Thresholds
  

Security Monitoring

• Intrusion Detection
  
• Detecting Security Breaches
  
• Firewall Monitoring
  
• Website Content Monitoring
  
• Website Defacement Detection
  
• Website Hijack Detection

Log Monitoring 

• Log File Monitoring
  
• Application Log Monitoring
  
• System Log Monitoring
  
• Windows Event Log Monitoring
  
• Linux Log Monitoring
  
• Unix Log Monitoring
  
• rsyslog Monitoring
  
• Syslog Monitoring
  
• Syslog-NG Monitoring
  
• Web Log Monitoring
  
• IIS Log Monitoring
  
• Apache Log Monitoring
  
• Security Log Monitoring
  
• Audit Log Monitoring
  
• Access Log Monitoring
  
• Log Management
  
• Open Source Log Monitoring
  
• Open Source Log Management
  
• Free Log Management
  
• Free Log Monitoring
  
• Linux Log File Rotation
  
• Parsing Log Files
  
• Swatch
  
• Logstash
  
• Elasticsearch
  
• NXLog

Network Monitoring

• Network Monitoring Tools
  
• Router Monitoring
  
• Switch Monitoring
  
• LAN, WAN, Port Status, Bandwidth, Monitoring
  
• Firewall
  
• Network Performance
  
• Ping Monitoring
  
• TCP/IP Monitoring
  
• SNMP Traps Monitoring
  
• Netflow
  
• SFLOW
  
• RMON Monitoring
• Traceroute Monitoring
  
• Reachability Monitoring
  

Network Tools

• MRTG Integration
  
• Cacti Integration
  
• RRDTool Integration
  
• ntop Integration
  
• Smokeping Integration

FINANCIAL

Primalcom has the financial strength and stability to foster lasting partnerships and long-term growth.

IMPROVEMENT
Our service-centric organization continually seeks new ways to improve upon the total customer experience.

QUALITY
Primalcom is consistently striving to be number one in quality and overall customer support satisfaction.

Primalcom has strategic relationships and development alliances including Microsoft, Symantec, VMWare, HP, Cisco, IBM, Oracle & some many more. Our strong partner relationship with many years of practical exposure gains us recognition from world-renowned principals, including:      

• HP - Premium Business Partner      
• IBM - Business Partner   
  
• Fujitsu - Business Partner  
  
• Oracle - Business Partner      
• Cisco - Certified Business Partner      
• Symantec - Registered Business Partner      
• VMware - Professional Business Partner      
• Microsoft - Certified Business Partner
• Hiperwall - VAR Partner
  
• Nagios - Select Partner- Global
  
• Network Technologies Inc (NTI) - Distributor -- Global
  
• Aviosys - VAR Partner
• Verax Systems - VAR Partner
• Ubi Interactive - Distributor
• Utek - VAR Partner
• Mersive.- VAR Partner